What is the responsibility of phone banking officer?

What is the responsibility of phone banking officer?

The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. Handling and resolving customer complaints/ queries over phone. Providing customers with relevant product and service information.

What is the salary of phone banking officer?

Phone Banking Officer Salaries

Job Title Salary
ICICI Bank Phone Banking Officer salaries – 52 salaries reported ₹17,819/mo
HDFC Bank Phone Banking Officer salaries – 6 salaries reported ₹20,968/mo
HDB Financial Services Phone Banking Officer salaries – 4 salaries reported ₹15,258/mo

What is the meaning of phone banking?

Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform over the telephone a range of financial transactions which do not involve cash or Financial instruments (such as cheques), without the need to visit a bank branch or ATM.

What is political phone banking?

Phone bank, or phonebanking can mean: A collection of telephones within an organization such as a call centre. See telephone banking. A political campaign strategy to collect voter data and get out the vote.

What is phone banking specialist?

A phone banker works for a bank or financial institution and addresses banking customer concerns and needs via telephone. As a phone banker, you work in a call center or bank facility, speaking to customers remotely. You need skills in customer service, communication, conflict resolution, and computer programs.

What is PBO in bank?

Personal Banking Officer (PBO) at Meezan Bank Limited.

What is the salary of Icici Bank PO?

Average ICICI Bank Probationary Officer salary in India is ₹ 3.9 Lakhs for employees with less than 1 year of experience to 6 years. Probationary Officer salary at ICICI Bank ranges between ₹ 3 Lakhs to ₹ 4.6 Lakhs.

How do you use phone banking?

Enter the registered mobile number to get the 6-digit password. Phone Banking registration through Branch: The customer can visit the bank branch and submit the phone banking application to avail the service. A pre-printed kit will be provided by the bank, which will contain the 6-digit phone-banking password.

What is difference between phone banking and mobile banking?

Getting a banking transaction done is made easier for an account holder with the phone banking service. The phone banking facility gives the account holder flexibility to do any transaction from anywhere. It is not essential to have a smartphone to use phone banking services, unlike mobile banking.

What can you do with telephone banking?

What does Telephone Banking let you do?

  • Hear your available balance.
  • Check your latest transactions – what’s come in or gone out.
  • Pay your Barclaycard bill.
  • Transfer money between your Barclays accounts.
  • Search for specific payments.
  • Listen to details of your standing orders and Direct Debits.

    How do you become a phone banker?

    To pursue a career as a phone banker, you need a high school diploma or GED certificate. While most institutions do not require a college degree for entry-level roles, you can expect on-the-job training or additional classes after starting a phone banking job.

    What is the job of PBO?

    Key Responsibilities: Deliver high level of sales &service excellence. Deposit mobilization through effective portfolio management. Cross-selling of consumer &wealth products. To be recognized by customers as a single point of contact for all their financial needs.

    Which bank PO exam is easy?

    Amongst all the banking exams the easiest to crack is IBPS RRB – Regional Rural Bank examinations.